MHK is open for business! Just not for visits at this time.
Beyond all else, we consider the health and safety of those who mean the most to us to be our top priority. This means taking care of our fellow colleagues and their families, our many clients, and our community members.
Just like you, we are closely watching and monitoring all new, daily developments regarding COVID-19. With the information provided by government and medical authorities, including Alberta’s Chief Medical Officer, Dr. Deena Hinshaw, we strongly believe we all need to do everything we can to reduce the community spread of this virus.
MHK Insurance is committed to following Alberta Health Services’ standards and guidelines as it pertains to our business, our work environments, and how we continue providing exemplary insurance services to our clients.
We continue to take all recommended, preventative measures for the health and safety of our employees, which includes:
• Enabling the majority of our staff to work remotely from home until the situation in Alberta improves, based on the recommendations of medical authorities;
• Ensuring any of our staﬀ who feel ill or display any type of symptoms related to COVID-19, or not, do in fact stay isolated at home and take care of themselves;
• Emphasizing daily cleaning and sanitizing of high-touch areas, contact points and equipment within the office as well as at home;
• Reinforcing good hand hygiene, respiratory etiquette, and appropriate physical distancing at all times
For clients and those interested in our services, we have closed our offices to visitors for the time being. But we’re absolutely still working for you. We just need to rely more on phone conversations and emails to connect with you about your insurance needs. We’re here for you and just as committed as ever to giving clients our attention and sharing our insurance expertise. That will never change.
For MHK staﬀ, we are now connecting digitally through video conferences for our team meetings and daily interactions with one another as well as business partners. Plus, we’re still creating safe distances from each other when in the office.
We now encourage our clients, as much as possible, to make electronic premium payments to MHK through secure methods like Interac e-Transfers, EFTs and credit cards. If you pay your insurance company directly, we can also assist with online payments or payment plans through the insurance companies. You can simply give us a call to determine the best payment method, without the need to visit us in person.
If you have any questions about MHK’s response to the current COVID-19 pandemic, please reach out to your MHK broker. Our corporate email is email@example.com or our three specific office email/numbers are:
During these challenging times, please take care of yourself. Alberta Health Services’ (AHS) and the Public Health Agency of Canada (PHAC) websites have more information. Identifying and isolating people infected with COVID-19 is the only way to stop the spread. Use the AHS online screening tool to determine whether you need to call 811 to get tested.
President & CEO, MHK INSURANCE