MHK is always ready to serve your insurance needs!
Beyond all else, we consider the health and safety of those who mean the most to us to be our top priority. This means taking care of our fellow colleagues and their families, our many wonderful clients, our insurance company partners, and those living in our communities.
MHK Insurance is still committed to following Alberta Health Services’ standards and guidelines. We continue to take all recommended, preventative measures for the health and safety of our employees, which includes:
• Keeping the majority of our staff working remotely from home until the situation in Alberta improves;
• Ensuring staﬀ who feel ill, display any type of symptoms related to COVID-19, or are identified as close contacts stay isolated at home and take care of themselves;
• Emphasizing daily cleaning and sanitizing of high-touch areas and equipment within the office as well as at home;
• Reinforcing good hand hygiene, respiratory etiquette, and appropriate physical distancing at all times.
For clients, our Edmonton office is open to visitors during office hours from 8:30 a.m. to 4:30 p.m. Monday to Friday. Masks are required when visiting our reception area for quick transactions including payments, document signing, and in/out deliveries. However, for any in-person broker appointments (must be scheduled in advance), we require proof of vaccination or medical exemption.
Since most insurance needs can be taken care of over the phone or by email, we still strongly encourage you to call or email us first.
We also encourage our clients to make their premium payments digitally through secure non-contact methods like Interac e-transfers, EFTs and credit cards. If you pay your insurance company directly, we can assist with online payments or payment plans through the insurance companies. Simply give us a call to determine the best payment method.
If you have any questions about MHK’s response to the current COVID-19 pandemic, please reach out to your MHK broker. Our corporate email is firstname.lastname@example.org or our three specific office emails/numbers are:
During these challenging times, please take care of yourself. Alberta Health Services’ (AHS) and the Public Health Agency of Canada (PHAC) websites have more information. Identifying and isolating people infected with COVID-19 as well as getting vaccinated are the only ways to stop the spread. Use the AHS online screening tool to determine whether you need to call 811 to get tested.
President & CEO, MHK INSURANCE